Knowledge Flows

Investing in the retention of your organisation’s knowledge

Lynda FordDo you have a valued staff member leaving due to changing careers or retirement,
ill health or working for the competition?

Are you willing to let your long-term investment in tacit ‘know how’ walk out the door?

Or

Do you want to pass their knowledge on to others you value in the organisation?

Lynda provides facilitation of Knowledge Flows sessions investing in the retention of organisational knowledge by companies and community organisations.

When the last key person left your organisation, what went with them? Your organisation’s knowledge of:

  • future market, financial or product/output growth opportunities;
  • what the current issues are for the project; the team; the branch; or the organisation;
  • how to negotiate with bankers, purchasers, suppliers, and other key stakeholders;
  • what worked, what didn’t and what was promising for your organisation
  • who was important to a decision or action, their reasons and philosophies;
  • the history of the organisation – how and why decisions were made or actions taken (or why some things have just been done for years without review);
  • the best way to lead individual staff members?

How many more people are leaving your organisation this year and taking your knowledge with them?

Knowledge Flows taps into the ‘tacit’' knowledge of your staff – the knowledge they derived from working in your organisation.

You can’t insert a memory card and ‘download’ your most valued employees, so use the next best thing.

Knowledge Flows captures the knowledge, opportunities, contacts and short cuts to systems and processes which will be critical to your organisation and those who come next, thereby saving your organisation time, money and relationship's with stakeholders, customers, suppliers and others.

Exit interviews focus on the individual for feedback about your organisation. Knowledge Flows focuses on the organisation and what is critical to business continuity in the absence of an existing staff member.

By using a facilitated ‘downloading’ process prior to a staff member’s departure, Knowledge Flows will ensure the retention of your organisation’s ‘tacit’ knowledge.

“Knowledge Flows out of........…or in and through your organisation. It’s up to you”.

Download a flyer (PDF, 189kb)

For more information, please ring Lynda Ford on 0414 440 483
or by email lynda@enterprisingpartnerships.com.au

Contact Info


Address

PO Box 5127
South Melbourne
Vic 3205

Email

info@enterprisingpartnerships.com.au

Phone

Frank - 0414 392 323

Skype

Skype: Frank Wyatt (frank19491)


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